Administrative Support Skills Workshop

Administrative assistants, executive assistants, and professional administrative employees are key to most office environments. They work quietly in the background, ensuring the business runs smoothly and efficiently. This workshop will give new administrative assistants tools to make them the people that the office can't live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever.
In the Professional Administrative II workshop, participants will learn the core skills that will help them use their resources efficiently, manage their time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
Workshop Guidelines:
• Manage small groups efficiently
• Report delegate & submit reports wisely
• Phone etiquette, filing top techniques, and customer behavior management
• Control time & tasks accurately
• Master the verbal communication skills
• Focus on management service
• Use Excel top tips for administrative requirements
• Analyze, filter, and manage data

Workshop Objectives:

• Getting Organized & Professional
• Manage time more effectively
• Prioritize their time so they can get it all done.
• Complete Special Tasks
• Verbal Communication Skills
• Non-Verbal Communication Skills
• Empowering Yourself
• Deal better with their managers
• Taking Care of Yourself is a priority